← Back to download

Download not working?

Solutions by situation β€” in the most likely order.

Old browser (Internet Explorer, Edge in IE mode)

Internet Explorer and Edge’s IE mode are not supported. Copy the download link below and paste it into a modern browser: Microsoft Edge, Chrome, Firefox or Safari. You can also download the file on another computer and transfer it with a USB stick.

Windows SmartScreen blocks the installation

If Windows shows Β« Windows protected your PC Β» after downloading: click Β« More info Β», then Β« Run anyway Β». JOWD is digitally signed by FEYNX SRL β€” this warning fades as the software builds reputation.

macOS Gatekeeper blocks opening

If macOS refuses to open the file: open System Settings β†’ Privacy & Security, then click Β« Open anyway Β» under the JOWD message. The application is notarised by Apple.

Antivirus or deleted download

Some antivirus software quarantines the file out of caution. Check your antivirus quarantine and restore the file, or add an exception for JOWD-Setup.exe / JOWD.dmg. You can verify file integrity with the SHA-256 fingerprints shown on the download page.

Corporate network, proxy or firewall

Professional networks sometimes block executable files. Try another connection (4G/5G, home), or ask your IT department to allow download.jowd.be. Downloading on another computer and transferring via USB always works.

The download keeps stopping

The files are roughly 240 to 265 MB. On an unstable connection, simply restart the download: modern browsers resume where it stopped.

Direct links (copy & paste)

https://download.jowd.be/windows/JOWD-Setup.exe?src=support
https://download.jowd.be/macos/JOWD.dmg?src=support

Still stuck? Write to us: support@jowd.be